Where Entrepreneurs Find Answers
As entrepreneurs, Landstar’s business capacity owners (BCOs) never stop moving; not only in the literal sense, but also in terms of education. After all, to stop learning about the ever-changing transportation industry is to risk business stagnation. With Landstar, BCOs always have resources for their businesses within reach at the company’s field operations centers.
What is a Field Operations Center?
Landstar’s field operations centers serve as locations for independent owner-operators to receive business support services while on the road, in addition to convenient amenities, all in one place. Each BCO is “domiciled” or assigned to one of the seven field operations centers in the United States and Canada, depending on where they live.
Whether a BCO is a new owner-operator in the Landstar system or a seasoned professional with a million safe miles under their belt at Landstar, they have a location where the on-site team is well-acquainted with their unique business development and growth objectives.
One of Landstar’s centers is in Carnesville, Georgia, and serves as a regional hub for BCOs in the Southeastern United States. “We’re here to help, no matter the question or concern,” explains Carnesville Field Operations Center Supervisor Greg Wright. “We want BCOs to feel comfortable when they come here. Anytime these ‘CEOs on wheels’ need help reevaluating their businesses, we’re here for them.”
First Steps Into a Field Operations Center
Newly qualified BCOs get acquainted with a field operations center when they arrive for orientation.
Then, 90 to 120 days following orientation, they return for Continued Awareness of Business and Safety (C.A.B.S.) classes, which include a safety course in the morning and a business course after lunch.
“There is a lot that BCOs learn in orientation. Once they complete orientation and get a feel for how to navigate the Landstar system, they come back to C.A.B.S. class for a refresher,” explains Carnesville C.A.B.S. Coordinator Greg Ratcliffe. “We answer many of the questions that may have come up during those first three to four months with Landstar, questions they may not have had on the first day.”
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